Terms of service

Effective November 6, 2026

These terms apply to the website at growingloop.com and the GrowingLoop app (together, "the service"). By using the service, you agree to them. If you use it for a company, you agree for that company.

Who provides the service

GrowingLoop is provided by The Automatic Office, Corp ("we", "us"). Questions about these terms go to legal@growingloop.com.

The service

GrowingLoop helps a business and its agency plan, build, review, approve, publish and measure marketing campaigns: ads, landing pages, emails, posts and the reports on them. Some parts are run by AI agents, always under the customer's approval. We may change, add or remove features over time.

When a customer has a separate signed agreement with us, that agreement governs where it differs from these terms, including fees and the work we do.

Accounts

• You sign in with your email address and a one-time code. Keep access to that mailbox secure.
• A customer decides who joins its projects and with what role. You use only the projects you were invited to.
• Tell us at once if you think someone used your account without permission.

Your content and your accounts

• What you or your team upload or create in the service stays yours: ads, pages, emails, pictures, documents, comments and data.
• You give us permission to store, process and show that content only as needed to provide the service to you and the people on your projects.
• Your advertising, email and store accounts (such as Google Ads) stay yours, and so does the money you spend in them. When you connect an account, GrowingLoop acts in it only as your team asks or approves, and you can disconnect it at any time.
• You are responsible for having the rights to what you upload, and for your ads and messages following the law and the rules of each platform you advertise on.

Acceptable use

You agree not to:

• break the law, or use the service for spam, fraud, or misleading or harmful advertising;
• upload content you have no right to use, or that is unlawful or infringes someone else's rights;
• try to reach data or projects you were not given, or to get around the service's security;
• overload, attack, copy or take apart the service, or use it to build a competing product;
• break the terms of a third-party service you connect through GrowingLoop.

We may suspend access that breaks these rules, and we tell you why unless the law or safety stops us.

Third-party services

The service works with other companies' services, such as Google Ads, Amazon Web Services, and email and store platforms. Their own terms apply to your use of them. We are not responsible for their availability, their decisions (for example, an ad platform rejecting an ad) or their changes.

Results

Marketing results depend on many things outside our control. We do not promise any number of clicks, leads, sales or any return on what you spend. Forecasts and budgets shown in the service are estimates.

Fees

Fees, if any, are set in the customer's agreement or order with us. Advertising spend is paid by the customer to the ad platform, not to us, unless the agreement says otherwise.

Privacy

Our privacy policy explains what information we collect and how we use it, including data from Google accounts.

Ending the service

You can stop using the service at any time. A customer can close its account by writing to us. We may end or suspend the service for an account that breaks these terms, or with reasonable notice for any other reason. After an account ends, we delete its content as the privacy policy says, and a customer can ask us first for a copy of its content.

Disclaimer

We work to keep the service available, correct and secure. Apart from what a signed agreement promises, the service is provided "as is" and "as available", without warranties of any kind, to the extent the law allows.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or advertising spend. Our total liability for any claim about the service is limited to the fees the customer paid us for the service in the 12 months before the claim, or 100 US dollars if no fees were paid.

Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Any dispute about them or the service is brought in the state or federal courts located in Florida, and both sides agree to those courts.

Changes to these terms

We may update these terms. We post the new version here with its date, and tell the people who use the app when a change is significant. Using the service after a change means you accept the new terms.

Contact

The Automatic Office, Corp · legal@growingloop.com